Anne Miller - Words Matter Make What You Say Pay!
ANNE MILLER
Presentation & Sales Specialist
Author | Speaker | Coach
Words Matter — Make What You Say Pay!
www.annemiller.com | amiller@annemiller.com | 212.876.1875   

Thursday, March 18, 2010

A New Way to Get Return Calls

Sometimes fortune lands on you when you least expect it. I had been periodically calling/emailing two companies to follow up on conversations about sales training they had said they wanted and I was getting no response. What finally got their attention was totally unexpected...

It was a date. 
My family and I are leaving on vacation for Buenos Aires this weekend for two weeks. I sent a courtesy email to those prospects as well as to close clients saying, “Hi. FYI, I will be out of the country and pretty much out of touch from ... to.... If you are thinking of future training or coaching, please let me know by Friday of this week, even if times are tentative. Otherwise, I will respond to any inquiries when I return.”
To my surprise, everyone responded!  My guess is that until they received that email with the specific dates in it, they had put me on the “when–I-get-to-that, I’ll-respond” priority list.   The Friday deadline suddenly made responding urgent.  It was an example of  the evergrreen time management principle that  "deadlines drive action."
So, what are the lessons here?
One, find a way to “go on vacation.” Find a logical deadline to put into your emails and phone message to spur faster returns.
Two, on a broader scale, put deadlines on all those things that you have been procrastinating doing:
-Contacting a set number of prospects a week
-Re-connecting with a set number of clients per week
-Learning whatever new skills you need to get you to that next level of sales success (I can help)
-Attending to key matters in your personal and family life
The list can go on indefinitely, depending on your situation, your objectives, and the pay-offs you are seeking. Regardless of the activity, to get it done, date it.
Announcing: 
New Webinar: Dealing with Pressure to Lower Your Prices; How your team can hold price and protect protect profit margins, while maintaining strong client relationships.
Thursday, April 8th, 1PM EST. $99 For more details, go to Register Today
 -----------------------------------------------------------------------------------------------------
Time is Limited: Make What You Say Pay
Back in April. Enjoy the weather.
 

 

Posted by Anne Miller at 1:34:58 PM in Selling (66) | Comments (2)

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Comments

1. Jenna said...

What a great post and I really did enjoy reading it, so thank you for sharing.

10/5/2010

2. Nyanna said...

What I find so intersetnig is you could never find this anywhere else.

10/28/2011

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