Surprises are fun, except when they’re not! So, what do you do when you have been asked to present your ideas at a follow-up meeting and you find (surprise!) a new person, or (bigger surprise!) several new people, in the room?
Like mining for gold, it is often difficult to find nuggets of fresh information that are worth picking up. I found one such nugget I would like to share with you that nails a problem we all face.