We’ve all had the experience of really hitting it off with someone we meet for the first time. For me it is something about their energy, their eyes, the way they interact with me, their tempo, their self-confidence, sense of humor, integrity, intelligence, and empathy. Somehow, I sense all that pretty quickly—or think I do—and …
If you have flown lately, you might have noticed what I did on my trip to Chicago last week on American Airlines. Where once one person on a video would walk you through all the safety information, several people explained the procedures on the video I saw. One person welcomed us aboard. Another demonstrated the …
Can you repeat your Social Security number? Can you state your zip code? Unless you live in a state where your Social Security number is your driver’s license number, can you repeat your driver’s license number? My guess is your answers are, Yes, Yes, and No. And therein lies two very important sales and presentation …
Top naming expert and pal Steve Rivkin recently pointed out that one-word titles are all the rage these days. Television shows are called Glee, Homeland, Scandal, Survivor. While some earlier shows were also one word (Dallas), the number of these single titles is growing rapidly. He notes that given our shorter and shorter attention spans, …