He was frustrated. He was furious. He had just received the highest performance rating possible, a 10, and instead of a promotion, he was advised to seek some coaching. When he asked his boss, how that could be, his boss said, “A 10 in performance on his job did not mean an automatic 10 at …
On two separate occasions last week, I saw presenters in different industries struggle with a common problem: how do you get people to listen to what is essentially an explanatory presentation? Begin with the Outcome For example, in one case , the first presenter (Ted) was explaining a process change to colleagues and senior management …