I watched a supposed communication pro deliver a webinar recently on successful presentations that was arguably one of the worst presentations I have ever seen. She rambled. She took forever to get to her key points. Her pacing was off. She didn’t seem to know her own slides. She peppered her remarks with “ums.” You …
One of my clients raised an interesting problem recently. What do you do if you tend to fill in people’s extended pauses between thoughts? You want to jump in to fill the gap—but you know that interrupting risks alienating the other person. Try any of these tips: When you realize you are with a slower …
If you have ever prepared a meal, a vacation, or even a business trip, you know how unproductive–and stressful–it is to try to think of everything you will need to do simultaneously. More likely you think in linear stages. For example, for the business trip, first, you decide where you want to go, then, who …