This true story led to lost business. It didn’t have to happen. What would you have done? Stasha had a long-time monthly contract with XYZ service to clean her shop every other Wednesday. On the day before the scheduled cleaning, XYZ owner Robert texted Stasha his usual pre-cleaning date reminder that asked for a confirmation …
One interesting outcome of returning to “normal” after Covid is that a lot of people are changing jobs. Pehaps one of the biggest professional sales you ever make is how you sell yourself in a job interview. When prospective employers say tell me about yourself, are your responses as credible as they can be, or, are you inadvertently shooting yourself in the foot? Here are several things you should not say!
What numbers do you use in your sales conversations? Do they make your listeners yawn or say, ‘Wow!”? Look at this powerful technique for turning Ho-Hum numbers into OMG! reactions.
When a client decides not to use your service or to cancel business, how far do you go to save it? I hope you don’t do what just happened to me!
This story started out badly but ended well. What happened in between contains a lesson for anyone in sales.
I will leave it to you to decide who sold both themselves and their respective tickets better at the Vice President debate Wednesday evening. However, from a strictly sales point of view, here are three lessons learned for anyone in sales.