What can you learn from bartenders and CIA agents that will help connect better with prospects and client and win you more business? Find out in this excellent article by Kate Murphy, author of “You’re Not Listening and Why It Matters.” Anne Miller Words Matter – Make What You Say Pay! Get Convenient, Live Online …
You’ve heard of a “pride of lions” and a “pod of whales.” How about a “parade of social media pros?” That is exactly what you get in what has to be the most useful book you will buy this year to help you build your business. Hot off the press, I can’t say enough about …
Two unrelated events come together this week for this blog. One is happening as I write this. President George H.W. Bush is being eulogized in Washington by his biographer Jon Meacham. The other event is being asked by Top Sales World to be one of the judges voting for the best sales book of 2018. What is …
Like most professionals, I subscribe to Michelangelo’s motto for living: “I am always learning.” I attend conferences (excited to be going to SXSW for the first time in March), listen to webinars, read extensively, and am always seeking out interesting, smart people to meet. In that spirit, I looked forward to a “What’s New in …
To sit or stand during a presentation is the question. If you ever had any doubts about that, you should have been with me recently when I was coaching a tech pro on his skills. Sitting down he was a disaster. Standing up, he became an entirely different person! Here are 5 reasons why it …
Most people send Christmas greeting emails that get lost among hundreds of others. Far fewer use Thanksgiving as a wonderful opportunity to get in front of clients and share genuine gratitude for their business. And, please, don’t send a mass mailing! When you personalize each one, you will be surprised at how many appreciative responses you will receive. …
I nearly lost a client last week because we defined “presenting” differently. When I looked at the slides his team was using, I saw immediately how the disorganized content, lack of a clear message, and weak headers were serious contributors to what he saw as his team’s weak presentation skills. When I pointed these out …
What is more fun than watching the Presidential or Vice Presidential debates? Watching the lines move in real time on a Frank Luntz focus group dial session review graph during those debates. For those who may not know, Frank Luntz is a political pollster and commentator. He has combined technology with polling so that audiences can see instantly the …
Performance anxiety is a biological fact of life whether you are running track, diving from a 30 foot high board or presenting to a group. What you experience as nervousness is adrenaline running through your body. That rush is nature’s way of getting you ready to face the upcoming challenge. You can let those jitters …
Thanksgiving means family, friends, (lots of) food and a time to pause and recognize the blessings in our lives. It is my favorite holiday. It is also a wonderful time of the year to acknowledge the people who trust you with their business. So, reach out and call, write, email, or text. Let people …
Did you ever have a negative person in a meeting (not the decision-maker) do everything possible to sabotage your presentation? Did it throw your confidence off? Did you feel like you were losing control? Negative listeners cannot be eliminated, but they can be managed. Here are 5 tips for surviving isolated displays of presentation sabotage: …